Help center
How can we help?
Search articles below. For legal wording, use the Legal center.
Categories: Getting started · Reading · Account & reading · Privacy & settings · Fix a problem · Families · Payments · Trust & safety · Contact
- Getting startedWhat is Ctoons and how do I start reading?Learn what Ctoons is, how the reader works, and the best way to start your first story on web or mobile browser.
- Getting startedHow to discover stories and use search on CtoonsFind new series, browse by interest, and use Ctoons search and home feed to pick your next read.
- ReadingReading episodes, panels, and the playerHow Ctoons presents episodes and panels, reading flow, and what to expect in the in-app reader.
- ReadingYour library and continue readingUse your Ctoons library to see stories in progress, jump back in, and manage what you have started.
- Account & readingHow does reading progress work?How Ctoons saves reading progress, sync between sessions, and what affects continuity.
- Account & readingSign in, account sync, and multiple devicesWhy sign in on Ctoons, how account sync works with Supabase auth, and tips for the same account on phone and desktop.
- Account & readingYour account, profile, and personal dataSummary of account data on Ctoons; full detail and rights are in the Privacy Policy and Cookie Policy.
- Privacy & settingsCookie preferences, analytics, and marketing choicesControl optional analytics and marketing cookies on Ctoons, and how cookie choices relate to product analytics (PostHog) when enabled.
- Account & readingEmail updates, push notifications, and the Updates pageStay up to date with Ctoons using in-app updates, optional email from creators or digests, and browser push where supported.
- Getting startedInstall Ctoons as a web app (home screen)Add Ctoons to your phone or desktop home screen for an app-like experience using your browser’s install or Add to Home Screen option.
- Fix a problemTroubleshooting: loading, sign-in, or playback issuesFix common Ctoons issues: pages not loading, sign-in failing, or reader glitches—steps before contacting support.
- FamiliesParents, minors, and age-appropriate useGuidance for families: themes across genres, parental oversight, and links to children’s privacy and family resources.
- PaymentsPayments, donations, and billing questionsHow voluntary support and checkout work on Ctoons with our payment partner and where to get help for billing questions.
- Trust & safetyReport abuse, safety, or legal concernsHow to report abuse, safety issues, or legal concerns on Ctoons and what information to include.
- Trust & safetyTerms of use and community expectationsWhere to read Ctoons Terms of Use, acceptable behavior, and how rules relate to help and safety reporting.
- ContactContact us and response timesHow to email Ctoons for general help, commercial permissions, and what to expect for replies.